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Terms and Conditions

These Terms and Conditions ("Agreement") are entered into by and between Rehman Enterprises ("Company," "we," or "us") and the entity or individual placing an order for handmade rugs ("Customer" or "you"). By placing an order with Rehman Enterprises, you agree to be bound by these Terms and Conditions.

1. Orders and Acceptance

1.1 Order Placement: All orders must be placed in writing through our official channels, and acceptance is subject to our confirmation.

1.2 Acceptance: We reserve the right to accept or reject any order at our discretion. Acceptance is confirmed upon the issuance of an order confirmation.

2. Pricing and Payment Terms

2.1 Price: Prices for our handmade rugs are quoted in the official currency (USD) and are subject to change without prior notice.

2.2 Payment Terms: Payment is due as per the agreed-upon terms between Rehman Enterprises and the Customer. Late payments may incur interest charges.

2.3 Taxes and Duties: The Customer is responsible for any applicable taxes, duties, or customs charges related to the purchase and import of the handmade rugs.

3. Shipping and Delivery

3.1 Delivery Timeframe: Estimated delivery times are provided for guidance only. Delays may occur due to factors beyond our control, and we are not liable for any resulting damages.

3.2 Shipping Costs: Shipping costs are the responsibility of the Customer unless otherwise agreed in writing.

3.3 Inspection: Upon receipt of the handmade rugs, the Customer is responsible for inspecting the goods for any damages or discrepancies. Any issues must be reported to us within 7 days of receipt.

4. Returns and Exchanges

4.1 Return Policy: Returns and exchanges are subject to our Return Policy, available on our official website.

4.2 Restocking Fee: A restocking fee may apply to returned items, as outlined in the Return Policy.

5. Quality and Variations

5.1 Handmade Nature: Our rugs are handmade, and natural variations in color, texture, and size may occur. These variations are not considered defects.

5.2 Quality Assurance: We take pride in the quality of our handmade rugs. If a defect is discovered within a reasonable timeframe, we will work with the Customer to address the issue.

6. Intellectual Property

6.1 Copyright: All designs, images, and content related to our handmade rugs are the intellectual property of Rehman Enterprises and may not be reproduced without our explicit permission.

By placing an order with Rehman Enterprises, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Rehman Enterprises reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is the Customer's responsibility to review the Terms and Conditions periodically for changes.